5-Star for IDER Nonwoven
We’ve had an excellent experience working with IDER Nonwoven. They have consistently gone above and beyond to meet our urgent needs for spunlaced nonwoven products. From the very beginning, their team—especially Rena—has provided some of the fastest and most responsive communication we’ve ever encountered, often replying within 8 hours despite the time difference between the USA and China. They not only offered timely technical support but also explored cost- and time-saving solutions to help us manage overseas logistics more efficiently.
One standout example: we placed a rush order for a sample product, and IDER completed production, shipped it via air, and had it delivered to our U.S. plant in under a week—a record-breaking turnaround time that is almost unheard of in international production and shipping. Their customer-first approach, speed, and reliability truly set them apart. We sincerely appreciate their outstanding service!